Tyler Technologies

Most counties do not write their own records portal. They license one, and the vendor decides the defaults: whether the site ships a robots.txt that disallows scrapers, whether the terms of use prohibit automated access, and whether a bot challenge sits in front of search. A vendor that turns those on by default protects every county it serves in one release.

If your county is on this list, the fastest path to a better rating is often a support ticket to the vendor, not a new procurement. What Counties Can Do has the language to use.