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Public Records Safety

County report card · North Carolina

Mecklenburg County, North Carolina

UncertainAudited 2026-08-21

Vendor policy on automation has not been resolved

Population
1,206,285
Portal
Assessor
Portal vendor
Not identified

What the audit checked

Four low-cost protections every online records portal can have. How we rate counties.

  • robots.txtYes — permissive
  • Terms of useNot checked
  • Bot challengeCloudflare bot detection
  • Owner notificationUnknown

Portal audited: cao.mecknc.gov/, polaris3g.mecklenburgcountync.gov/, deeds.mecknc.gov/services/real-estate-records, taxbill.co.mecklenburg.nc.us/publicwebaccess/

Doing well

  • Technical barriers (cloudflare) that deter casual bulk access

Room to grow

  • Expanding the robots.txt file to disallow automated scrapers

What to ask for

Three low-cost protections that residents in other counties have found valuable:

1. Adding robots.txt rules that disallow automated scrapers

2. Including a Terms of Use that prohibits automated access

3. Implementing a notification system that alerts residents when their records are accessed (per the AZ, FL, HI, IL, UT model)

The full playbook is What Counties Can Do.