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Public Records Safety

County report card · Massachusetts

Hampshire County, Massachusetts

Partially ProtectedAudited 2026-08-24

County portal uses Imperva/Incapsula bot detection which deters automated access but may be bypassed by determined actors

Population
165,399
Portal
Recorder
Portal vendor
Not identified

What the audit checked

Four low-cost protections every online records portal can have. How we rate counties.

  • robots.txtNot checked
  • Terms of useNot checked
  • Bot challengeImperva
  • Owner notificationUnknown

Portal audited: www.masslandrecords.com/Hampshire/, www.mass.gov/mgis/

Doing well

  • Technical barriers (imperva) that deter casual bulk access

Room to grow

No gaps confirmed. Some checks could not be completed for this portal, so there may be room the audit could not see.

What to ask for

Three low-cost steps that have worked in other counties to close gaps like this one:

1. Adding clear robots.txt rules that disallow automated scrapers

2. Updating the Terms of Use to prohibit automated access

3. Implementing a notification system that alerts residents when their records are accessed

The full playbook is What Counties Can Do.